Last updated: 08/08/2025

At CreatLogoSite.store, we strive to provide high-quality logo and website design services. However, since our work is digital and customized, refunds are handled under the following conditions:

1. Eligibility for Refund

A refund is possible only before the initial design concepts are delivered.

Once design work has started and concepts are shared, refunds are not available.

If you ordered by mistake and contact us within 24 hours (before work begins), you may request a full refund.

2. Revisions

We provide revisions as per your chosen package to ensure your satisfaction. If you are not satisfied, we encourage you to use the included revisions.

3. Non-Refundable Cases

Change of mind after delivery.

Delays caused by lack of client response.

Completed projects where final files have been sent.

4. How to Request a Refund

Please email [your support email] with your order details. Approved refunds will be processed to your original payment method within 7–10 business days.